Vision / Mission / Values

Mission Statement
MetCom's Public Safety Professionals are committed to serving with integrity, compassion and care for the welfare and safety of our citizens and personnel. We support expedient, quality fire rescue and provide emergency medical instructions through the application of the industry's best practices. Our standard is excellence and the road to success is through our teamwork.

Vision Statement
MetCom believes the best way to see the future is to create it. Knowledge, innovation, and dedication are precursors to greatness. It is our vision to become renowned for quality service and professionalism, setting the industry standard for multi-agency communication centers.

MetCom Values

Innovation - Utilizing creative thinking while constantly seeking opportunities and embracing new technologies for the advancement of our standard of excellence.

Teamwork - Cohesively working together to achieve a common goal for the betterment of the individuals we serve and the future of our center.

Dedication - Selfless devotion by proactively meeting the needs of our citizens, co-workers and the personnel we serve.

Accountability - Taking responsibility within the center to promote effective communications, professional growth and a team-based work environment.

Integrity - To adhere to the highest moral and ethical standards set forth while recognizing individual needs.