Citizen Notification


Citizen notification is when a 9-1-1 center sends out an emergency message to a specific area at the request of a public safety agency; law enforcement, fire or Emergency Medical Services (EMS) agencies.

How will you find out about countywide emergencies and disasters?

Your safety is our top concern. Early warning helps save lives and property. Thatís why MetCom wants to make sure you know about emergencies and disasters as they happen.

Arapahoe and Douglas Counties will use the Everbridge Citizen Alert system to let you know about issues that may affect your safety. The Notification system will allow Public Safety Agencies to contact thousands of residents in seconds so you find out about an emergency right away.

Receive important messages from Public Safety on your phone, email, and more.

The Citizen Alert system can deliver messages to you any way you want Ė on your home phone, cell phone, email, and more. This way, we can reach you in any emergency.


For example:

1. Wildfire starts, threatening area homes and businesses.

2. City accesses Everbridge Aware for Citizen Alerts to notify residents and businesses.

3. System starts contacting thousands of residents instantly by phone, text messaging, email, and more.

4. Recipients receive instructions for safety precautions and evacuation.

The process begins when an Arapahoe or Douglas County Public Safety Agency issues a message about a potential safety hazard or concern. The Notification system dials your main contact number or sends an email. If you donít confirm receipt of the message, the system will try to reach your second contact number or email. The system will continue trying to contact you until it receives a confirmation from you.

Citizen Alert Notification Sign Up.